What is your Lyterati specialty?

Lyterati is strongly focused on customer satisfaction. I am responsible for addressing all customer related issues that emerge during and after implementation.

What is the best part of working with the Lyterati team?

As someone who has a passion for travel, other languages, and other cultures, belonging to a global team has allowed me to work closely with people from across the world and learn a different work culture.

I enjoy working with clients to clearly understand their issues and serve as a liaison between the production support team and the client when necessary. I am constantly challenged to accurately understand a client’s issue and communicate with production support to find a solution that fits the client’s needs.

What would you like to share about yourself?

I developed a passion for cooking after having to cook for myself while studying abroad in Japan. I am always looking for new ingredients to implement in my recipes. I worked as an analyst at a small hedge fund where I helped prepare financial models for partners and performed statistical analyses on company industry returns to convey performance to investors. I also interned at a Japanese media company where I helped research stories and transcribe interviews.

Education

B.A. in Economics with a double minor in Business Administration and Japanese from Georgetown University.